Bijli casino Privacy Policy

When you create an account and use our services at bijli casino, we collect various types of information. The purpose of this collection is to provide you with a better and more secure experience. Below is a detailed overview of the information we collect:

Bijli casino uses collected information only for specific, legitimate purposes. We never use your data without good reason. The main purposes are:

• Account Management: To verify registration, login, and account security.
• Payment Processing: To process deposits and settle withdrawals.
• Legal Obligations: To comply with AML, KYC, and licensing requirements.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To enhance the gaming experience and improve platform performance.
• Customer Support: To resolve your issues quickly.
• Promotional Communications: Only to send you offers and updates with your consent.
• Responsible Gaming: To identify problematic gaming patterns and provide appropriate support.

Bijli casino shares your information with third parties only in very limited circumstances. In every case, such sharing is consistent with our privacy policy and legal obligations.

Parties we may share your information with:

• Payment Provider: Limited data shared with bKash, Nagad, and Rocket for payment processing.
• Identity Verification Agency: With authorized verifiers to complete the KYC process.
• Technology Partners: Cloud and server providers powering the platform.
• Law Enforcement: When required by a valid court order or legal investigation.
• Licensing Authority: To demonstrate compliance with regulations.

Bijli casino follows the highest industry standards to protect your data. Our security infrastructure operates across multiple layers, so your information stays safe even if one layer is compromised.

• TLS/SSL Encryption: 256-bit encryption applied to all data transfers.
• Firewall Protection: Blocking unauthorized access using an advanced firewall system.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Regular Audits: Regular penetration testing conducted by third-party security specialists.
• Staff Training: Regular data protection training for all staff.
• Data Minimization: Only the necessary data is collected.

In the event of a data breach, bijli casino will notify affected users within 72 hours and take immediate action.

Bijli casino uses cookies to ensure the website functions properly and to improve your experience. Cookies are small files stored in your browser.

Bijli casino believes every user should have full control over their own data. We guarantee you the following rights:

Bijli casino does not retain your information longer than necessary. Each type of data has a defined retention period.

• Account Information: Retained for up to 5 years after account closure for legal purposes.
• Transaction Records: A minimum of 7 years, as required under AML regulations.
• KYC Documents: 5–7 years, as required by law.
• Support Conversations: Automatically deleted 2 years after resolution.
• Cookie Data: As per the applicable cookie's expiry period.
• Marketing Preferences: Opt-out requests are reflected immediately.

Once the retention period ends, bijli casino securely destroys all data to ensure it cannot be recovered.

Bijli casino strictly prohibits anyone under 18 from using the platform. Our commitment to protecting minors includes:

• Age verification is mandatory at the time of registration.
• Additional identity verification is carried out in suspicious cases.
• We do not knowingly collect data from individuals under the age of 18.
• Accounts identified as belonging to minors are closed immediately.

Bijli casino's platform integrates certain third-party services that help us maintain our quality of service. These services have their own privacy policies.

• Game Software Provider: Connecting to the relevant provider's system may occur during gameplay.
• Payment Gateway: The relevant gateway's policies apply to payment processing.
• Analytics Tools: Analytics tools are used to monitor site performance.
• Live Chat Support: Conversations may be recorded via support tools.

Bijli casino is not responsible for the privacy practices of third parties. However, we ensure that all partners comply with our data protection standards.

Bijli casino may update this privacy policy when necessary. For significant changes, we will notify you:

• Via the notification banner on the website.
• By sending a notification to the registered email address.
• Via pop-up message upon login.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. The date of the most recent update is shown at the top of this page.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact the bijli casino data protection team.